Frequently Asked Questions
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We offer tent delivery and set up as well as table, chair and tent accessory delivery to help create your perfect party setting.
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Getting started is simple. Reach out through our contact form, email (bookit@smalleventtentsrochester.com) or call us (585-732-9597)—we’ll walk you through the next steps and answer any questions along the way.
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You can reach us anytime via our contact page or email (bookit@smalleventtentsrochester.com) or call us at (585)-732-9597 . We aim to respond quickly—usually within one business day.
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All orders require a 50% deposit to be confirmed/reserved. The remainder of the balance is paid prior to the delivery. Acceptable forms of payment for delivery include all major credit cards, check, or cash.
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Reservations can be canceled anytime, however the 50% deposit is non-refundable.
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We deliver anywhere in Monroe County—our delivery fees are already included in the tent rental, so there is no additional fees to worry about.
If your event is outside of Monroe County, we are still happy to work with you but a delivery fee will be added to your total.

