Frequently Asked Questions

  • We offer tent rental delivery and set up as well as table, chair and tent accessory delivery to help create your perfect party setting.

  • Getting started is simple. Reach out through our contact form, email or call us—we’ll walk you through the next steps and answer any questions along the way.

  • You can reach us anytime via our contact page or email (bookit@smalleventtentsrochester.com) or call us at (585)-732-9597 . We aim to respond quickly—usually within one business day.

  • All orders require a 50% deposit to be confirmed/reserved. The remainder of the balance is paid prior to the delivery. Acceptable forms of payment for delivery include all major credit cards, check, or cash.

  • Reservations can be canceled anytime, however the 50% deposit is non-refundable.